Council repeals
Sewer User Rate By-law changes
Whitby, Ontario ??? Durham Regional
Council has reversed recent changes, related to the limits of
responsibility for repairs on private property related to sanitary sewer
service connections within the Sewer User Rate By-law, which came into
effect on July 1, 2022.
Effective immediately, the Region of Durham will continue to
carry out repairs to sanitary sewer service connections, on private
residential property to within one metre of the structure, in accordance
with By-law #90-2003.
Sanitary sewer and water service connection repairs
For sanitary sewer service connections, the Region provides repair services
for residential customers up to one metre (three feet) outside the house
foundation. The homeowner is responsible to repair the sanitary sewer
service connection if it is damaged within one metre (three feet) from the
house foundation or within the house.
No changes have been made to the limits of responsibility for water service
connection repairs. The Region continues to provide repair services for
residential customer???s water service connection within the public right
of way.
Homeowner insurance and warranty programs
Since the homeowner continues to be responsible for any
repairs to the water service connections on private property or (internal
plumbing) within the house; the Region encourages all homeowners to consult
with their individual home insurance or warranty program provider to
confirm coverage and potential exceptions for water service connection
repairs.
Service Line Warranties of Canada (SLWC) customers
Current customers of SLWC, who purchased service warranties,
will be contacted by SLWC directly to advise of service changes related to
sanitary sewer connection repair coverage and options for refunds and
cancellations.
Reimbursement program
As a result of this decision to repeal the Sewer User Rate By-law changes,
the Region will also establish a reimbursement program for residents who
were affected by sanitary sewer service connections repairs conducted on
private property???except those within one metre of the structure???after
the July 1, 2022 By-law change came into effect.
To learn more???including how to contact the Region for
information on upcoming reimbursement programs for Durham homeowners who
experienced sanitary sewer service connection breaks and repairs after July
1, 2022???please visit durham.ca/SewerServiceRepairs. Additional
information will be coming soon on the reimbursement program. Note: proper
documentation will be required.
For more information about the Sewer User Rate By-law,
please visit durham.ca/BasementFlooding.
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